Help & Customer Service

The team at Bodyboardshop aim to provide you with an easy and safe online shopping environment. Below we have answered the frequently asked questions that we receive, but if you can't find the answer to your question, please don't hesitate to contact us. Email sales@bodyboardshop.com or phone 0402 702 567 (Aust) or +61 402 702 567 (International Customers).

all prices quoted in AUD

Shopping Online with Bodyboardshop.com

First time customers - how do I make an order online?
How do I find a particular product?
Purchasing Gift Certificates
What if the product is unavailable?

Payment Information

What secure payment methods are accepted?
How to pay by Gift Certificate
Is it safe to use my credit card online?
When does my credit card get charged?

Shipping & Delivery

How long does delivery of my order take?
How is my shipping cost calculated?
Who is my order shipped with?
What if I'm not home?

International Customers

International payment methods
International shipping options and costs

Returns & Warranties

Return policy
Warranty information

Sizing & Product Information

Bodyboard size chart
Bodyboard product information
Wetsuit & Fin size chart & buyers guide
DVD Specifications

General Information

Privacy & Security
Warning and Omissions
About Bodyboardshop.com
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